MobileActive.org

Natural disasters and violent conflicts have always been part of human existence. But the number of humanitarian crises has been rising in recent years. Moreover, disasters strike most frequently, and with the most devastating impact, in the least developed countries. These countries also have the weakest communications infrastructures, which poses a particular challenge to governments, aid agencies, and the affected population at every stage of a crisis, from the run- up to a disaster through to long-term reconstruction.

There have been dramatic advances in communications technology: in the number of new technologies, the mobility and range of functions available, and the spread of these technologies. Growth has been particularly strong in the penetration of mobile phones and more recently the uptake of social networking websites including Facebook and Twitter. One important change is a shift from one-to-many forms of communication, such as television and radio, to many-to-many forms of communication, such as social networking and crowdsourcing websites, that is changing the way in which information is delivered and exchanged.

Communications advances present an opportunity for humanitarian organizations to harness modern technology to communicate more effectively with communities affected by disasters and to allow members of those communities to communicate with each other and with the outside world. People in affected communities can recover faster if they can access and use information.

A look at the use of communications technology during disasters in recent years shows that while it has played a positive role, its full potential has not yet been realized. Moreover, governments, humanitarian agencies, and local communities face challenges and risks associated with modern technological innovation.

These include 1. Information flows must be two-way to be effective—from the external world to the affected community, but also from those affected to the agencies seeking to help them in useful ways. 2. Information will not be used unless it is trusted. The utility of any technologies will depend on the social context. People are a vital part of the communication system. 3. Information will be helpful only if it is accurate. There are risks in unregulated information flows, especially when these are spread rapidly online, and these risks need to be managed. Authentication is a key challenge. This tension between the potential benefit to humanitarian efforts from harnessing these technologies and the risks that they pose is a key theme of this report.

The report examines how authorities and humanitarian and aid organizations can best balance the opportunities and challenges of exploiting different technologies at the key stages on the timeline of crisis—early warning and preparedness, immediate humanitarian relief, and reconstruction and long-term development.

The Maldives is prone to a number of hazards including tsunamis, earthquakes, flash floods, tidal waves, thunderstorms, tornadoes and waterspouts, strong winds, and drought. The December 2004 tsunami affected many of its islands and wrought considerable devastation to its infrastructure, particularly telecom. Not only did it destroy shelters, but it affected five major nodes, disrupted service to 13 atolls (163 islands), destroyed power systems and batteries, and damaged radio equipment.

Maldives, a country of 1,192 islands and 290,000 citizens, is highly dependent on its natural resources. Along with tourism, which provides more than 30 percent of the country’s income, fisheries and agriculture are essential to livelihoods on the country’s 199 inhabited islands.2 Can early warning help save lives? The need for early warning has become greater since the tsunami and the growing threat of the atoll nation receding under a rapidly increasing sea level.3 These claims are further reinforced by a study conducted by RMSI for UNDP Maldives that “It is estimated that Male will be inundated by 15 per cent by 2025 and 50 per cent by 2100 due to climate change and consequent sea level rise”.

Therefore, early warning is essential in timely notification of alerts so that the general populace may be able to take the necessary precautions. In the case of the Maldives, if an early warning is introduced, it must be able to reach all of the outlying islands including tourists on resorts. With mobile phones quite ubiquitous, it may be an ideal time to introduce an emerging technology – cell broadcasting – for public early warning.

This paper presents a development paradigm for Ethiopia, based on appropriate services and innovative use of mobile communications technologies via applications tailored for sectors like business, finance, healthcare, governance, education and infotainment.

The experience of other developing countries like India and Kenya is cited so as to adapt those to the Ethiopian context. Notable application areas in the aforementioned sectors have been outlined. The ETC ‘next generation network’ is taken into consideration, with an emphasis on mobile service offering by the Telco itself and/or third party service providers. In addition, enabling technologies like mobile internet, location-based systems, open interfaces to large telecom networks, specifically service-oriented architecture (SOA), Parlay/JAIN and the like are discussed.

The paper points out possible endeavors by such stakeholders like: telecom agencies and network operators; businesses, government and NGOs; entrepreneurs and innovators; technology companies and professionals; as well as researchers and academic institutions. ICT4D through mobile services and their role in bridging the digital divide by building a virtual ‘network economy’ is discussed.

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Since the December 2004 Indian Ocean tsunami,the Asian Disaster Preparedness Center (ADPC)
together with the International Telecommunication Union (ITU) have taken initiatives to study the
current situation of emergency communications in the Asia-Pacific countries and to give
recommendation on national emergency telecommunication and national early warning system
setups.Assessments were conducted in Bangladesh,Maldives and Sri Lanka on these emergency
communication systems. To enhance early warning systems, ADPC, under the Indian Ocean
Early-Warning System programme, also introduced the Tsunami Alert Rapid Notification System
Programme with emphasis on robust ICT systems to disseminate information and warnings from
the national to the community level.

In line with this, the following is an e-Primer brought to you by the United Nations
Development Programme’s Asia-Pacific Development Information Programme (UNDP-APDIP) and
the Asian and Pacific Training Centre for Information and Communication Technology for
Development (APCICT).I am confident that this e-Primer will play an effective role in enhancing
and propagating awareness of various ICT tools and will serve as a guide to policy makers,
disaster management practitioners and media personnel on how best to use ICT tools to
successfully counter the threat of disaster.