Mali has one of the highest infant mortality rates in the world. There are roughly 111 deaths for every 1000 live births in the country and the under-5 mortality rate is 191 out of every 1000 children. The need for early detection of diseases and stronger local health structures led to the creation of Pesinet, a non-profit that uses mobile technology to provide regular health checkups and affordable health insurance for young children in Mali's capital, Bamako.
Roughly 600 children are currently enrolled in the program in the neighborhood of Bamako Coura, under the care of four Pesinet agents (each covering around 150 children). Pesinet combines both early warning systems and insurance. Families pay 500 CF a month for each enrolled child; the payments cover doctor examinations and half the cost of any medications the child needs if he or she gets sick.
Enrolled children are tested weekly for symptoms of illness such as fever, cough, diarrhea, low weight, or vomiting by community health workers who enter data from each visit into a custom-designed Java application on their phone. The data is sent via GPRS to an online database. Doctors at local community health centers monitor the patient data for sudden changes in health. If changes occur, the community health workers receive an alert on their phones and then go back, in turn, to alert the family that the doctor needs to give the child a checkup.
We recently attended the mHealth Summit 2011 to learn more about the latest developments in the mobile health field. The conference brought together developers, practitioners, NGOs, representatives from corporate industries, and government officials to discuss the current state and future of mobile health.
Several key trends emerged among the discussions, focusing on: local buy-in and capacity building, the importance of building partnerships and trust among communities, and the need to transition from short-term pilots to scalable, sustainable mHealth projects.
Scale, Sustainability, and Hype
There was a lot of discussion at the mHealth Summit 2011 about the number of failed pilot projects and the hype around mobile health. More productively, there was considerable discussion on what steps can be taken to reduce the waste (including financial, time, and community good-will) that results from launching unusable, unscalable, or unsustainable mobile health projects. The honest assessment of challenges in the m-health field led to discussions about scalability and sustainability.
The Internet has enabled people from all over the globe to communicate and share information. Yet over two-thirds of the world’s population remains disconnected from the Internet, and many of these people live in poor, remote areas in the developing world. Organizations struggle to cross the last mile to these communities that are difficult to reach geographically, are often only fluent in local languages, lack reading and writing proficiency, and have limited experience with information technology. Unidirectional broadcast media such as the radio, television, and written periodicals can be localized to a region or community, but they are not micro-local, demand-driven, and do not offer transparent space for feedback and community discussion. Local people may seek information from experts or others in their personal social networks, but misinformation abounds and advice is fragmented across multiple sources. There are few comprehensive, on-demand sources for relevant, high-quality knowledge. This is precisely what the Internet provides for those who have access.
Awaaz.De (“Give your voice”) is a software platform enabling organizations to engage with poor, remote, and marginal communities by providing on-demand, many-to-many information access through mobile phones. People access Awaaz.De applications by dialing regular phone numbers to create, browse, and share voice content through automated voice interfaces. Voice makes it easy to provide services in local languages, overcomes literacy constraints, and offers a low barrier to content creation: one only needs to know how to speak into a phone. Organizations use Awaaz.De to host voice-based information portals, discussion forums, Q&A services, classifieds, and more. For example, rural development organizations can offer demand-driven agricultural extension through a farmer Q&A service, broadcast market prices and weather reports targeted by crop and location, or perform real-time data collection on availability of farm inputs and outputs. In this way, Awaaz.De helps organizations reach previously disconnected people with on-demand, locally relevant information, in their language. Most importantly, Awaaz.De is a social platform that supports people to give their own voice and participate not just as passive consumers, but active producers of knowledge.
Currently Awaaz.De serves eight social development organizations and enterprises across six states in India working in agriculture, education, women’s empowerment, labor rights, and rural products. These organizations serve as content providers, and use Awaaz.De to disseminate their informational content in real time, as well as collect input from the community through interactive features. These organizations have proven the value of Awaaz.De through willingness to pay; partners pay a recurring monthly fee to host their customized voice information service with Awaaz.De
The other demonstration of Awaaz.De’s value comes through the response from the communities of users. To date, Awaaz.De has served over 100,000 calls from over 10,000 unique callers. People rate content highly whenever ratings are solicited; in one deployment, the average rating was 2.8/3 from 325 individual ratings. A bit more anecdotally, unsolicited messages of praise and gratitude come in regularly from people. In a study where an Awaaz.De partner sent agricultural information broadcasts to farmers and then prompted for a question or comment, 37% of the recordings posted were simply comments of praise for the service, compared to 41% posts asking technical agricultural questions. To us, these are small indicators of Awaaz.De's potential for not only building knowledge capital, but social capital. Here’s another good anecdotal example.
Tool Category:
App resides and runs on a mobile phone
Key Features :
Awaaz.De’s technology platform consists of two components. First, the voice application lets end-users access content through regular phone numbers. After calling in, they navigate automated message boards with touchtone to create, browse, and respond to voice messages posted by others. A “personal inbox” option plays the caller’s own messages, identified by their phone number. Message boards are configured with a number of policy settings. A message board can be listen or post-only, moderated, and allow community response. It can also define sub-message boards based on hierarchical categories. Awaaz.De’s second component is a web interface that lets community managers moderate the voice forums, annotate and categorize content, route messages to specific experts for responding, conduct voice-based surveys, collect ratings, and broadcast the best content to wide (e.g. last 1,000 callers) or targeted (e.g. all callers who have posted messages related to wheat) audiences. Taken together, the two components of Awaaz.De provide an “Internet for the few, voice for the many” model, where the mostly Internet-less community members access content and communicate through mobile voice interfaces, and community managers with access to the Internet administer the system through the web interface.
Main Services:
Interactive Voice Response (IVR)
Voting, Data Collection, Surveys, and Polling
Mobile Social Network/Peer-to-peer
Information Resources/Information Databases
Display tool in profile:
Yes
Tool Maturity:
Currently deployed
Release Date:
2010-09
Platforms:
All phones -- Voice
Program/Code Language:
Java
Python
Other
Organizations Using the Tool:
Awaaz.De is currently being used by eight organizations across six states in India. For their project descriptions, visit this page.
Claim Mobile: Engaging Conflicting Stakeholder Requirements in Healthcare in Uganda data sheet 563 Views
Author:
Ho, Melissa R., Emmanuel K. Owusu, and Paul M. Aoki.
Publication Date:
Jan 2009
Publication Type:
Report/White paper
Abstract:
Claim Mobile is a platform designed to support a project that subsidizes healthcare by reimbursing health service providers in Uganda for treatment of patients with sexually transmitted infections. As with many development projects, the Uganda Output-Based Aid (OBA) project involves a number of stakeholders: the service providers, the project implementers,the financiers, and the Ugandan government. Design of an appropriate solution requires meeting the various and conflicting requirements of all of these stakeholders. In this paper we detail the rapid design and testing of a pilot implementation of a mobile and web-based system for processing claims forms, based on two prior field visits to Uganda. Based on a comparative device study, semi-structured interviews, health clinic surveys, and a brief deployment, we affirm the selection of the mobile phone as a platform from the health clinic perspective, and further suggest that effective design for development requires more than addressing requirements of the the “users” of the mobile phones but also all the other stakeholders involved, who may have conflicting requirements.
A Study of Connectivity in Millennium Villages in Africa data sheet 1489 Views
Author:
Puri, Jyotsna, Patricia Mechael, Roxana Cosmaciuc, Daniela Sloninsky, Vijay Modi, Matt Berg, Uyen Kim Huynh, Nadi Kaonga, Seth Ohemeng-Dapaah, Maurice Baraza, Afolayan Emmanuel, and Sia Yyimo
Publication Date:
Dec 2010
Publication Type:
Report/White paper
Abstract:
The Millennium Villages Project (MVP) is a community-based comprehensive multi-sectoral approach to achieving the Millennium Development Goals (MDGs) in Africa over a five-year period. MVP and Ericsson’s Consumer Lab collaborated to investigate the baseline conditions for enhanced connectivity and integrating mobile telephony in MVP sites. It is hypothesized that this will accelerate the achievement of the MDGs through improved communication and availability of information. Using quantitative and qualitative methods, the research team aimed to assess the effects of network strengthening and strategic integration in the context of a rural village in a low-income African country.
Four Millennium Village sites were examined for this study on connectivity: Bonsaaso, Ghana; Dertu, Kenya; Ikaram, Nigeria; and Mbola, Tanzania. The survey results from the sites showed common attributes for mobile phone owners but usage trends differed across study sites. Given the results, in three of the four sites, there is a significant market to be explored for voice services to be strengthened and made more easily available in terms of infrastructure and costs. Lessons drawn from these sites can provide us with useful insights into the potential for development and use of mobile phones in the rest of the continent, in addition to providing useful policy implications.
Tanzania MOH and donors introduced reporting requirements for PMTCT (preventing mother-to-child transmission of HIV/AIDS) facilities to submit monthly reports to the district and regional levels for progam monitoring and decision making. Futures Group is responsible for collecting reports from PMTCT facilities across four regions. Sites are remote and there is no Internet, and no computers.
To meet the technical and budgetary challenges we developed IQSMS, an open source, freely available SMS reporting tool monitoring and evaluation data collection, to enable facilites to report on PMTCT indicators. IQSMS is used to track program activities at PMTCT sites in rural Tanzania using basic SMS mobile phone technology.
IQSMS is a freely available, software using SMS data in a predetermined format. Information is sent to a dedicated central laptop connected to Motorola mobile phones. The IQSMS software aggregates incoming SMS reports into an SQL database. Automated data quality checks, business rules and immediate notifications are sent to users ensuring that only validated data is added to the database. Aggregated PMTCT data is instantly available to district, regional and national managers based on role views.
FINALIST AND HONORABLE MENTION IN STOCKHOM CHALLENGE AWARD 2010
International Quality Short Message Services focus on development and implementation of a software technology that uses mobile phone to report data to a dedicated centralized computer. This will help coordinating medical care in various part of Tanzania. It is a project with great impact and potential for transferability particularly as the costs of telecom tend to decline with volume. It is a case of e-health, more clearly mobile e-health. International Quality Short Message Services makes health services available. a service which must be recognized. Congratulations.
Tool Category:
Resides and runs on a computer with tethered modem or mobile phone
Key Features :
The software uses SMS data in a predetermined format, sent to a dedicated central laptop connected to a Motorola mobile phone. The IQSMS software records incoming SMS reports into an SQL database. Automated data quality checks, business rules and immediate notifications are sent to users ensuring that only validated data is added to database. Aggregated PMTCT data is instantly available to district, regional and national managers based on role views.
IQSMS has reduced the time and costs associate with traveling to 535 facilities for data reporting, eliminated need to aggregate paper reports, reduced the need for expensive equipment, improved compliance in monthly reporting and has inspired confidence by rural healthcare workers that their results were accurately reported.
For the period from Jan –Dec 2009, 9867 total reports were submitted and 9400 reports were successfully validated. As the project takes advantage of mobile phones already owned by health workers, the training requirements are relatively low.
Main Services:
Information Resources/Information Databases
Tool Maturity:
Currently deployed
Release Date:
2009-12
Platforms:
All phones -- SMS
Current Version:
1.3
Program/Code Language:
C/C++
Organizations Using the Tool:
PMTCT facilities providing services to all mothers, fathers and children to infected or affected by HIV/AIDS. The plan is to scale up to include more PMTCT sites supported by AIDSRelief, the NGO we work with. The IQSMs has been demonstrated to the Ministry of Health and Social Welfare and we are thinking of introducing the system to other regions not supported by AIDSRelief.
Mobile Phones for Social Transformation data sheet 2495 Views
Author:
Peter Holt
Publication Date:
Sep 2010
Publication Type:
Other
Abstract:
A new technology has crept onto the African scene that has enabled a step change in the way that the poor can access and share information. This concept paper outlines why we believe that Instant Messaging (IM) through services such as Mxit and JamiiX can make a significant difference, not only to the provision and impact of information services, but more importantly to the ongoing coaching and mentoring of individuals and communities. This technology offers benefits in terms of lower cost and greater ease of use, whereby users can enter into a “conversation” with a service provider. It is this ability to establish a relationship through the multiple exchange of texts that distinguishes the system from SMS based information services, and it is relationships that hold the key to translating information into practice and thus lasting transformation.
Every ChildCounts: The Use of SMS in Kenya to Support the Community-Based Management of Acute Malnutrition & Malaria in Children data sheet 2742 Views
Author:
Berg, Matt, Wariero, James, and Modi, Vijay
Publication Date:
Oct 2009
Publication Type:
Report/White paper
Abstract:
Baseline under five child mortality in Sauri, Kenya as of 2005 was estimated to be 148 deaths per 1000 live births. By 2008, the rate had dropped to 81 deaths per 1000 live births due to Millennium Village Project (MVP) interventions. A review of child deaths revealed that among other causes, such as malaria, acute febrile illnesses, diarrheal illnesses and HIV, malnutrition contributed to more than 50% of all child deaths. Community health workers (CHWs) led several interventions, namely community-based management of acute malnutrition, home-based testing for malaria and diarrheal illnesses and immediate dispersal of appropriate treatments.
To support these interventions, MVP ran a pilot project where CHWs were equipped with mobile phones to use SMS text messages to register patients and send in their data with the goal of improving child health and empowering community health workers. This report seeks to detail the methods used, illustrate early results and initial findings of the ChildCount mHealth platform that CHWs have now been using since early July of 2009.
Comprised of data from 17 articles representing 12 studies (five of which focused on disease prevention and seven of which focused on disease management), the authors draw conclusions on the effectiveness of using mobile phones (and more specifically, text messaging on mobile phones) to change health behaviors.
In the days following the devastating earthquake in Haiti in early January 2010, aid workers arrived on the island to offer medical and technical support. With the capital, Port-au-Prince, suffering the brunt of the destruction, transporting supplies and people over destroyed roads proved difficult. Communications technologies, in an immediate post-disaster environment, are critical for aid workers to coordinate relief supplies and to deliver post-disaster care.
Praekelt Foundation: Young Africa Live, SocialTXT, and TXTalert data sheet 8139 Views
The Praekelt Foundation was founded in 2007 as the nonprofit/NGO offshoot of Praekelt Consulting. The NGO now runs three programs that work to better the lives of people living in poverty in South Africa. Each of those programs (Young Africa Live, SocialTXT, and TXTalert) use mobiles to achieve that goal.
Mobile Phones and Development: An Analysis of IDRC-Supported Projects data sheet 3219 Views
Author:
Ahmed T. Rashid, Laurent Elder
Publication Date:
Jan 2009
Publication Type:
Journal article
Abstract:
In the context of the rapid growth of mobile phone penetration in developing countries, mobile telephony is currently considered to be particularly important for development. Yet, until recently, very little systematic evidence was available that shed light on the developmental impacts of mobile telecommunication.
The Information and Communication Technology for Development (ICT4D) program of the International Development Research Centre (IDRC), Canada, has played a critical role in filling some of the research gaps through its partnerships with several key actors in this area.
The objective of this paper is to evaluate the case of mobile phones as a tool in solving development problems drawing from the evidence of IDRC supported projects. IDRC has supported around 20 projects that cut across several themes such as livelihoods, poverty reduction, health, education, the environment and disasters. The projects will be analyzed by theme in order to provide a thematic overview as well as a comparative analysis of the development role of mobile phones. In exploring the evidence from completed projects as well as the foci of new projects, the paper summarizes and critically assesses the key findings and suggests possible avenues for future research.
HealthyLife is a voucher program that reimburses existing service providers for services rendered. However, service providers are geographically distant, program management is information-intensive, and errors and other sources of delay affect service provision, quality of care, and payment timeliness. Claim Mobile helps streamline this voucher program.
ClaimMobile is a dual web-and-mobile-based platform designed to enable service providers to use mobile phones to digitally submit formerly paper-based claims to a web-based application. The web application is additionally designed to cope with Internet infrastructure limitations found in Mbarara, Uganda, and supports asynchronous synchronization between locally and globally available web servers to enable access to claims data even when Internet access may be prohibitively slow or unavailable.
Tool Category:
App resides and runs on a mobile phone
Is a web-based application/web service
Key Features :
Self-verifying forms facilitate training
GPRS-based form submission and approval
In-clinic data management and analysis can be performed on phone
In Africa alone, one million mobile phones are being added every week. The mobile phone is mostly being used as a person-to-person communication tool and that’s why the Dutch NGO Text to Change came up with the idea to use it as an educational tool on health. When TTC started in 2007 there were no case studies or proofs of concept on text message-based health education programs. TTC started a pilot in Uganda with the help of mobile phone experts, infectious diseases professionals and software developers; and has now expanded its program for a variety of clients and additional countries.
Text to Change (TTC) combines the need for innovative health education with the growth in use of mobile phones. Supported by African mobile providers, the Dutch Ministry of Foreign Affairs, FC Barcelona and other partners, Text to Change uses SMS to challenge mobile phone users on their health knowledge, refer them to HIV testing sites and gather sex and age data from participants which can be analyzed alongside the location of caller. Text to Change works location-based and is able to involve 20% of the local population in its quizzes. Data analysis show that 60% of respondents have basic knowledge on health with an average age of 19, and 45% female participation. Participants of these free multiple choice quizzes maintain their anonymity. They can win mobile phone minutes and soccer shirts as an incentive for participating. If a participant sends in a correct or wrong answer, he or she will receive a confirmation or correction SMS.
Tool Category:
Runs on a server
Key Features :
Text to Change (TTC) developed software in Uganda to be installed on a FreeBSD server directly connected to the sms connection of a mobile operator. TTC can log on remotely to that server to setup its text message programs. TTC the acquires a zero rated short code, negotiates connections to as many providers as possible and makes the text message services free of charge.
Main Services:
Bulk SMS
Voting, Data Collection, Surveys, and Polling
Location-Specific Services and GIS
Tool Maturity:
Currently deployed
Release Date:
2008-06
Platforms:
Linux/UNIX
All phones -- SMS
Current Version:
1.1
Program/Code Language:
PHP
Organizations Using the Tool:
Text to Change controls the software and hardware and conducts programs for organisations like: -UN-ECOSOC -WHO -USAID -Dutch Ministry of Foreign Affairs -Family Health International -The Aids Information Center -ZAIN -Kinyara Sugar, Uganda -Kasese Cobalt Company, Uganda
Number of Current End Users:
10,000-100,000
Number of current beneficiaries:
Over 100,000
Languages supported:
English, Runyoro, Luganda, Lutooro
Handsets/devices supported:
All mobile phones that can receive SMS.
Reviews/Evaluations:
*UN Foundation/ Vodafone Foundation report: http://www.texttochange.com/mHealth_for_Development_TTC.pdf
* ZAIN: http://www.texttochange.com/ZAIN-TTC.pdf
* The Aids Information Center, Uganda: http://www.texttochange.com/AIC-TTC%20Arua.pdf
Is the Tool's Code Available?:
No
URL for license:
Text to Change is open sourcing its software at the end of 2009
Health workers in low-resource environments have little or no access to clinical content, guidelines, protocols, or research. GUIDE allows very large documents (such as Ministry of Health treatment guidelines) to be formatted for easy use on the small screen of a mobile device. Importantly, GUIDE preserves the format of graphic elements such as tables, charts, graphs, and illustrations. Resident on the device, these documents are always available for access even if there is no connection to the web.
Although nonprofits in the United States has been slower to embrace mobile phones for health purposes than the rest of the world, mobiles are catching on as a way to reach diverse populations across the U.S.
“Mobile provides a fantastic channel for communication,” said Erin Edgerton, senior social media strategist at the Center for Disease Control and Prevention (CDC). “It’s always on, always with you and provides personal access to information.”
Nonprofits and government agencies are using this ubiquitous device for health purposes including monitoring, education and instant alerts and communication.
Mobile monitoring
For diabetes patients in Georgia, mobile phones have facilitated an instant connection to help and education.In several different pilot studies, participants used cell phones to document aspects of diabetes treatment ranging from glucose readings to snapping photos of the meals that they ate. Participants then sent the photos, readings, or other questions to a diabetes education center, where a diabetes educator could instantly respond to questions.
mHealth for Development: The Opportunity of Mobile Technology for Healthcare in the Developing World data sheet 5460 Views
Author:
Vital Wave Consulting
Publication Date:
Feb 2009
Publication Type:
Report/White paper
Abstract:
Mounting interest in the field of mHealth—the provision of health-related services via mobile communications—can be traced to the evolution of several interrelated trends. In many parts of the world, epidemics and a shortage of healthcare workers continue to present grave challenges for governments and health providers. Yet in these same places, the explosive growth of mobile communications over the past decade offers a new hope for the promotion of quality healthcare. Among those who had previously been left behind by the ‘digital divide,’ billions now have access to reliable technology. There is a growing body of evidence that demonstrates the potential of mobile communications to radically improve healthcare services—even in some of the most remote and resource-poor environments.
This report examines issues at the heart of the rapidly evolving intersection of mobile phones and healthcare. It helps the reader to understand mHealth’s scope and implementation across developing regions, the health needs to which mHealth can be applied, and the mHealth applications that promise the greatest impact on heath care initiatives. It also examines building blocks required to make mHealth more widely available through sustainable implementations. Finally, it calls for concerted action to help realize mHealth’s full potential. The report is organized into the following sections:
1. Identifying the potential of mobile phones to improve health in the developing world
2. Defining mHealth within the context of eHealth
3. Meeting health needs through a broad array of mHealth applications
4. Examining the impacts of mHealth projects
5 Assessing mHealth and future health needs in developing countries
6. Identifying the building blocks for sustainable and scalable mHealth programs
7. Understanding the incentives for multiple players: mHealth value chains
Google, in partnership with MTN Uganda, has launched 'Google SMS', a set of services that allows users in the country to access SMS information services. These include, for example, access to health and agriculture tips, weather information, and news and sports. Google offers these online information services aready on the web, but is now expanding them to SMS - however, at a high price per SMS.
"We seek to serve a broad base of people -- not only those who can afford to access the Internet from the convenience of their workplace or with a computer at home," said Rachel Payne, Google's country manager for Uganda, in a post on the Google blog.
This spring, UNICEF Malawi and the UNICEF Innovations Team deployed RapidSMS to monitor child growth and nutrition. We wrote about it previously here.
Now there is a detailed report (pdf), evaluating the effort (pdf). The report, released on June 16th, was issued by Columbia University's School of Public Policy and Affairs (SIPA), UNICEF Malawi, UNICEF's Innovations team, and Mobile Development Solutions (MDS).
The report details the findings of the deployment, and outlines recommendations for the future use of SMS in Malawi. Raymond Short of Mobile Development Solutions says that,
“while there have been innumerable ICT development applications introduced recently, there have not been many independent studies of their efficiency”.
In Uganda, medical clinics keep track of patient and medical payment records on paper. They then carry these often error-ridden forms to a management agency, where the information is manually entered into a database to receive reimbursements for the care provide. The process is tedious, time-consuming and leads to errors that can be costly for the local clinics. Melissa Ho, a Ph.D. candidate at the University of California Berkeley School of Information in the United States, believes that a mobile phone can make the process more efficient and accurate, saving money and resources for local clinics.
Take a low-cost ultrasound probe, a Windows mobile phone, and the skills of two scientists at Washington University in St Louis in the United States, and you get the world's first mobile-phone ultrasound instrument.
USB-based ultrasound probes have been around since 2005, offering a much cheaper and more portable alternative to larger ultrasound machines. Probes provide increasingly high-quality imaging for a tenth of the cost. A typical, portable ultrasound device costs around $20,000, while USB probes sell for around $2,000 right now - and the price is declining. Probes are ideally suited for first-responders and for primary care in developing countries, for example.
The small probes are connected to a phone with a USB cord that have been, typically, connected to a laptop for displaying the images. But carrying around laptops for transmitting images is not an option in many clinics in developing countries for lack of consistent electricity, heat, and lack of Internet access.
Using mobile phones has enormous potential for increasing access to healthcare for poor people aroundd the world, and for improving clinical outcomes. Now a new association, the mHealth Alliance, has been launched to support this emerging field and increase the scale and impact of the many small prokects around the world.
So new, the Alliance has so far no website, press release, or organization yet, it was announced to the BBC as part of the GSMA World Congress in Barcelona. The mHealth Alliance is currently under the auspices of three foundations, the UN and Rockefeller Foundations in the United States, and the UK-based Vodafone Group Foundation.
Deploying mobiles in health care in developing countries is not only promising for health outcomes, it is also a hot and potentially lucrative business area. There is enormous interest by NGOs, donors, telcoms, mobile vendors, researchers, and governments in the the use of mobile phones for increasing healthcare for the poorest people in the world.
The Vodafone Americas Foundation has a new Wireless Innovation Challenge to promote innovation and increase implementation of advanced wireless related technology for a better world. The foundation is providing $600,000 in awards to support projects "of exceptional promise." The Challenge is open to projects from universities and nonprofit organizations based in the United States.
Projects must demonstrate a multi-disciplinary approach that uses innovation in wireless related technology to address a critical global issue in one or more of the following areas: access to communication, education, economic development, environment, or health. The technology should have the potential for replication and large scale impact. Teams should have a business plan or a basic framework for financial sustainability and rollout. Submissions deadline is February 2, 2009.
On day two of the MobileActive ’08 conference, I attended The Humanitarian Technology Challenge: In Search of Innovative Solutions presented by Claire Thwaites, who heads the technology partnership between Vodaphone and the UN Foundation.
Thwaites said that their goal is to find technology solutions to humanitarian challenges. The IEEE lists five key challenges which Thwaites presented: Reliable Electricity
Needs: Power availability for electronic devices, including low power stationary facilities, rugged mobile power supplies for emergency settings, mechanical transducers, passive generation devices that charge as you walk. Renewable energy hubs are preferred, as well as the use of intermediate field offices as data relay points. Data Connectivity of Rural Health District Offices
Needs: Exchange data between central health facilities and remote field offices. Two-way transmission – upload/download, data could be batched for daily transfer, also useful for emergency alerts and outbreak alerts, less expensive service and higher bandwidth needed, maps of existing connectivity
end-users access content through regular phone numbers. After calling in, they navigate automated message boards with touchtone to create, browse, and respond to voice messages posted by others. A “personal inbox” option plays the caller’s own messages, identified by their phone number. Message boards are configured with a number of policy settings. A message board can be listen or post-only, moderated, and allow community response. It can also define sub-message boards based on hierarchical categories. Awaaz.De’s second component is a web interface that lets community managers moderate the voice forums, annotate and categorize content, route messages to specific experts for responding, conduct voice-based surveys, collect ratings, and broadcast the best content to wide (e.g. last 1,000 callers) or targeted (e.g. all callers who have posted messages related to wheat) audiences. Taken together, the two components of Awaaz.De provide an “Internet for the few, voice for the many” model, where the mostly Internet-less community members access content and communicate through mobile voice interfaces, and community managers with access to the Internet administer the system through the web interface.
