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homeless

 
MobileActive08

A Global Summit about
Mobile Technology for Social Impact
October 13-15, 2008
Johannesburg, South Africa

 
 
Wireless Technology for Social Change
Read the new report on trends in mobile use by NGOs:
Wireless Technology for Social Change.

The report was commissioned by the UN Foundation/Vodafone Group Foundation Partnership and written by Katrin Verclas and Sheila Kinkade.
 

Mobile Phone Use Among Homeless People

For 40,000 people a year across the U.S., voicemail is a lifeline. The Community Voice Mail (CVM) program, started in 1991, has helped provide over 40,000 homeless and low-income individuals each year with access to voicemail in 41 U.S. cities. For many CVM clients, their voicemail is their connection to a job, an apartment, and relationships with teachers, doctors, or social service agencies. (MobileActive wrote about CVM and similar programs here).

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YouthNoise

operates in:
United States

contact:
www.youthnoise.com

YouthNoise partnered with Virgin Mobile to produce a text novella about homeless tenns.

From www.youthnoise.com/novella

"Ghost Town" was the first interactive text novella from Virgin Mobile and YouthNoise, presented originally in text message format, with each message as a separate chapter and scene. It's the gripping story of a teenage football player named Ghost who is hiding a dark secret--he's homeless. This secret will shock his classmates as he tries to manage the ins and outs of high school, an uncertain future, and just trying to stay alive.

References / Past Projects

YN is a social networking joint for people who like to connect based on deeper interests than Paris Hilton's wardrobe and get engaged within a cause. Find a cause, search for friends (we're all under 26 btw, kinda like a reverse hand-stamp at Bar 911), and get involved. Want to free Tibet? Got a thing for human rights? Whatever your cause, network it here.



Community Voice Mail

Community Voice Mail provides free, 24-hour nationwide voice mail to people in crisis - connecting them to jobs, housing and hop

References / Past Projects

Their phone may have been cut off; they may live in a group shelter; they may be fleeing domestic violence. For many poor, homeless, or otherwise needy people, the privacy afforded by a personal voice mailbox is an impossible luxury.

But Community Voice Mail, a charity with headquarters in Seattle that now works in 40 cities, allows anyone to personalize their own voice mailbox— and that can be a useful tool for people struggling to pull themselves out of a crisis. Many people without phones give out their social workers' phone numbers, which can result in extended games of phone tag and missed messages. Even worse, it can raise red flags for potential employers.

"No matter what your situation is, you can project out to the world: 'Hi, I'm so-and-so, and I'm not here right now,'" says Jennifer Brandon, head of Community Voice Mail. "It's one of those things that makes all the difference in the world."

The organization, created in 1991, buys phone numbers in each city. The national office collaborates with a local social-service group, which hands out lists of numbers to local charities and government agencies, which then help interested clients set up the service. Ms. Brandon says the group last year served 41,000 people, adding that each phone number is used for an average of seven months, and that 70 percent of those who stopped using the service last year reported that they had reached at least one personal goal, such as finding employment or housing.

A $2.5-million grant, spread over five years, from the communications-technology company Cisco Systems, has buoyed Community Voice Mail, which has a phone bill of about $250,000 each year. Cisco also donated equipment and volunteers.

Community Voice Mail's clients, says Ms. Brandon, tell the charity, "This makes me feel human. I've just fallen into this system where I don't have my own things anymore, I don't have my own space. I have to go through hoops for everything."



Mobiles in Service Delivery: Homelessness and HIV/AIDS

Programs all over the world have shown how mobiles can be an effective tool in providing services to homeless individuals, people with AIDS, and other marginalized populations. Here are a few of the most effective efforts to involve mobiles in innovative ways.

The stereotype is that homeless people don't need mobiles. Why bother with a phone when you can barely afford to put food on the table or don't even have a bed to sleep in? But several different projects have shown that mobile phones can be an important stepping stone in brealing a cycle of poverty. Most importantly, mobiles allow homeless people to get jobs. Employers aren't likely to respond to a resume that lists the phone number of the local homeless shelter, or worse, one without a phone number at all.

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