interactive voice response
Posted by abhigyan on Nov 17, 2010
Design Opportunities and Challenges in Indian Urban Slums - Community Communication and Mobile Phones data sheet 2175 Views
Abstract:
The aim of this master’s thesis is to identify design challenges and opportunities for mobile based community communication services for marginalized communities belonging to Indian urban slums.
The thesis is based on two ethnographic field studies done in urban slums of India and it is grounded in the conceptual frameworks of Community Informatics, Communicative Ecology and Communities of Practices. This qualitative research is best identified as participatory bottom-up exploration.
In the context of Indian urban slums, this thesis discusses the existing practices of mobile phone's use, identifies the 'Human Nodes' of community communication, presents design opportunities and challenges for community communication services, and proposes a design concept called 'Asynchronous Voice based Community Communication Service'.
Posted by PrabhasPokharel on Sep 14, 2009
(This is part of a series of posts reporting on mobile media project from Highway Africa 2009 and Digital Citizen Indaba 4.0. Both were held in Grahamstown, South Africa, September 2009).
Brenda Burrell of Kubatana.net in Zimbabwe runs Freedom Fone, an audio tool for information services. She presented Freedom Fone in a workshop titled “Bringing down the barriers: Interactive audio programming and mobile phones” at Digital Citizen Indaba 4.0.
FreedomFone comes from the desire to deliver information to “those who need it most,” people with simple phones without GPRS connections. Freedom Fone integrates a content management system (such as Drupal) with information services via SMS and voice.
