language line

A Mobile Language Line for Domestic Violence Victims

Posted by CorinneRamey on Feb 11, 2008

Claire Joyce Tempongko, a Filipina immigrant, was murdered by her ex-boyfriend in front of her two young children five years ago. Tempongko had repeatedly tried to get help from state services -- she had called the police before, and her ex-boyfriend had been in jail for domestic violence -- but she was murdered despite the involvement of various services.

Immigrants like Tempongko repeatedly face language and cultural barriers to getting help from domestic abuse. Tempongko's murder was one of the factors that eventually led to a new translation program which was recently implemented by the city of San Francisco in California in the western United States. The new program brings translation services to non-English speaking victims of domestic violence in over 170 languages, all via mobile phone.

Jill Tregor, a Senior Policy Analyst with the San Francisco Department on the Status of Women, sat down with MobileActive for an interview.