Refugees often experience a compound trauma: The situation that caused them to flee in the first place, as well as the fact that many families become separated during migration. For refugee's health and well-being and ability to resettle, it is vital to know the whereabouts of relatives, their safety, and their ability to remain in contact. Today, mobile phones are the most important technology for refugees to find relatives and remain in contact.
The Forced Migration Review Issue 38, The Technology Issue covers technologies for refugees in particular. Two chapters shine a light on the use of mobile phones among refugees, as well as some of the problems with this tech to find and contact family member such as issues of security, and accessibility.
Phoning Home
Drawing from a workshop with refugees, their advocates, NGO staff, and researchers, "Phoning Home," by Linda Leung examines refugees' ways of remaining in contact with family elsewhere. As a companion piece to the University of Technology Sydney research paper,Technology's Refugethat analyzes ways in which refugees use communication technologies, Leung describes the barriers to refugee usage of mobile phones.
Can you find me now? Refugees United Goes Mobile to Help Reunite Refugees data sheet 4060 Views
As part of a pilot project in Uganda, Refugees United is using mobile tools to help connect refugees who have been displaced by war, persecution, and natural disasters. Refugees United is a Danish NGO that designed and runs a web-based program to help people directly reconnect with missing loved ones. For the mobile pilot, it is working in conjunction with the UN High Commissioner for Refugees (UNHCR), mobile phone maker Ericsson, MTN, a mobile telecommunications company in Africa and specifically MTN Uganda, as well as other partner organizations on the ground.
Today's Mobile Minute brings you coverage on Australia's record mobile web usage during the recent elections there, how telecom's price wars in Kenya have pushed down prices, why carriers may have raised the price of Google's Nexus One, a project Ugandan refugees using mobiles to find missing family, and competition for data-enabled handsets in Africa.