mobile service deliv

Mobiles in Service Delivery: Homelessness and HIV/AIDS

Posted by CorinneRamey on Sep 24, 2007

Programs all over the world have shown how mobiles can be an effective tool in providing services to homeless individuals, people with AIDS, and other marginalized populations. Here are a few of the most effective efforts to involve mobiles in innovative ways.

The stereotype is that homeless people don't need mobiles. Why bother with a phone when you can barely afford to put food on the table or don't even have a bed to sleep in? But several different projects have shown that mobile phones can be an important stepping stone in brealing a cycle of poverty. Most importantly, mobiles allow homeless people to get jobs. Employers aren't likely to respond to a resume that lists the phone number of the local homeless shelter, or worse, one without a phone number at all.