Livelihood & Economic Development

What can you do with a mobile? Case studies from Advocacy, Service Delivery, and Fundraising

Posted by CorinneRamey on Jun 27, 2008

Note: This primer was written for the NTEN newsletter, targeted at a US audience and thus focuses on America. For more on mobile advocacy in many other parts of the world, see here.

Deadline for Call for Sessions for MobileActive08 is June 30th!

Posted by KatrinVerclas on Jun 26, 2008

Preparations for MobileActive08 are in full swing! MobileActive08 is all about mobiles for social impact - and submissions for some great sessions on mobiles in health, data collection, humanitarian relief, advocacy, human rights, environmental protection and other areas.  

We are still accepting proposals for sessions for MobileActive08 with YOUR ideas for mobiles of social impact until June 30th. MobileActive08 will take place in Johannesburg October 13-15.

If you want to run a workshop, give a talk, showcase your project or product in the SIMplace or SIMlab, submit a proposal!  Deadline is June 30th for submission of proposals; general event registration will open AFTER that date.

We've gotten dozens of great proposals from some of the most stellar names in the field. But we want to hear from you!  Here is how it works:

MobileActive08 Update: Sessions from the Who is Who in Mobiles for Social Impact

Posted by KatrinVerclas on Jun 15, 2008

MobileActive08 session submissions are looking amazing.  We have received suggestions from some of the most interesting people and projects in the field. We are still accepting submissions for workshops, talks, the SIMplace and SIMlab - the deadline for submissions is June 30th. But we are filling up, so please go ahead and submit your sessions! 

Souktel: Jobs and Aid via SMS

Posted by CorinneRamey on Jun 09, 2008

Getting information in the West Bank in Palestine can be difficult. Public transportation is fragmented and some 500 checkpoints around the area make travel time-consuming and difficult. Most people don't have regular Internet access, and newspapers are expensive. A project called Souktel has stepped in to fill this information gap. The service, launched in 2006, uses SMS to connect users to two services: job opportunities and humanitarian aid. The name comes from "souk," the Arabic word for "marketplace," and "tel," or "telephone."

Jacob Korenblum, co-founder of Souktel, talked with MobileActive about the project. "At least 80% of people in the West Bank have cellphones, but Internet access is a problem for people here," Korenblum said. "So getting information about medical care, jobs, and food bank services can be difficult." Although there are Internet cafes, Korenblum said that many people, especially women, lack access to these services. "We wanted to develop a very simple service," Korenblum said.

New Report Looks at Economic Benefits of Mobile Phones

Posted by CorinneRamey on Jun 05, 2008

A new report, Perceived economic benefits of telecom access at the Bottom of the Pyramid in emerging Asia, takes a new look at the effect of mobile phones on the lives of people at the so-called 'bottom of the pyramid.' The report, published by LIRNEasia, states that although anecdotal evidence shows that mobile phones are economically beneficial to base-of-the-pyramid users, there is little empirical evidence to reinforce this claim. The authors conducted a study on mobile phone usage in five Asian countries and used the results to analyze the benefits -- economic and otherwise -- of mobiles on users at the bottom of the pyramid.

There is a plethora of small studies and anecdotal evidence that show the economic impact of mobile phones on small groups or communities of users, such as studies of fisherman in Porto da Manga, Brazil, and Moree, Ghana.

Mobile Phone Use Among Homeless People

Posted by CorinneRamey on May 29, 2008

For 40,000 people a year across the U.S., voicemail is a lifeline. The Community Voice Mail (CVM) program, started in 1991, has helped provide over 40,000 homeless and low-income individuals each year with access to voicemail in 41 U.S. cities. For many CVM clients, their voicemail is their connection to a job, an apartment, and relationships with teachers, doctors, or social service agencies. (MobileActive wrote about CVM and similar programs here). However, as mobile phones have become ubiquitous across the United States -- even in the hands of homeless people -- CVM has questioned the impact and relationship of mobile phones to their traditional voicemail model.

MobileActive sat down with Steve Albertson, Director of New Initiatives at Community Voicemail, for a chat.

Say No to Xenophobia: Cell Phones Against the South Africa Violence

Posted by KatrinVerclas on May 26, 2008

I am in South Africa this week as violence against immigrants broke out in townships all over the country. There are several initiatives that have now been launched to combat the violence -- using mobile phones.

In response to the violence against foreigners, the Western Cape Emergency Task Team with the leadership of Peter Benjamin of Cell-Life, has activated a national SMS emergency system for citizens to respond to the violence. The Task Team, a coalition of South Africa's Treatment Action Campaign (TAC) and over 20 NGOs, has activated “NO TO XENOPHOBIA” SMS lines across South Africa.

Refugee camp in Capetown, South Africa

Call for Your Expertise! Participate in MobileActive08!

Posted by KatrinVerclas on May 21, 2008

SANGONeT and MobileActive.org invite you to contribute your expertise to MobileActive08 that will take place from 13-15 October 2008 in Johannesburg, South Africa.

  • Do you have expertise in the field of mobile technologies for social development?
  • Are you a researcher with research findings to showcase about mobile technology for social impact?
  • Are you a mobile service provider with specific products to exhibit that benefit the social market?

If so, we invite you to submit your ideas to be part of MobileActive08!

MobileActive08 is the largest event to date focused on mobile technology for social development. This global gathering brings together practitioners, researchers, technologists, and donors interested in the use and application of mobile technology for social impact. At MobileActive08 participants will explore how mobile phones are effectively used to advance civil society work, assess the current state of knowledge in the use of mobile technology to advance social development, and investigate trends, needs and investment opportunities.

Guest Writer Danny Quah: Wireless Technology for Social Change - A Critique

Posted by KatrinVerclas on May 20, 2008

Danny Quah is Head of Department and Professor of Economics at the London School of Economics. I had the pleasure of meeting Danny at the recent release of "Wireless for Social Change: Trends in NGO Mobile Use," in London. This report is an exploration of how mobile technology is changing the way NGOs do their work, and includes case studies of how mobiles are used in social development. Danny had an articulate and cogent critique of our findings. We thought it would be interesting to MobileActive readers to hear his thoughts -- with which I could not agree more -- re-published here with permission.

Danny Quah

From Guest Blogger Sanjana Hattotuwa: A Review of Frontline SMS

Posted by KatrinVerclas on May 16, 2008

Guest Blogger Sanjana Hattotuwa from ICT4Peacebuilding is reviewing Frontline SMS, a software that allows you to run an SMS campaign from your computer. It is one of a class of do-it-yourself SMS campaign tools that we have previously reviewed on MobileActive.org. Sanjana took a look at the new release of Frontline SMS and had this to say.

"I’ve written on FrontlineSMS before, so I won’t go into details about what it is and how great a programme I think it is. Ken Banks, the programmer, launched the new version of FrontlineSMS and it’s got a spiffy new website to boot.

Congratulations to the Knight News Challenge Winners!

Posted by CorinneRamey on May 16, 2008

Two organizations in the MobileActive community were recently awarded Knight News Challenge Grants, given annually to fund "innovative digital projects around the world." There were 16 awards given in all to projects that use digital and open source technology to provide public-interest news.

Bev Clark, the co-founder of Kubatana.net, was awarded the largest grant in the Challenge for Freedom Fone, a way to distribute news and independent media:

Freedom Fone will provide a voice database where users can access news and public-interest information via land, mobile or Internet phones... Independent radio station content will be broadcast, along with frequently updated audio reports created specifically for Freedom Fone.

Dialing for Development: A New Report on Mobile Phone Use at the Base of the Pyramid

Posted by CorinneRamey on May 14, 2008

Mobile phones are transforming economic life for consumers in developing countries, says a new report by David Lehr. The report Going Wireless: Dialing for Development, focuses on "base of the pyramid" consumers and the ways that mobile phones have the potential to change economies in the developing world. Lehr writes,

The mobile phone has established itself as the communication and networking platform of choice for billions of the world’s consumers, most of whom are at the base of the global economic pyramid. Worldwide, mobile phone subscribers outnumber Internet users almost 3 to 1, with much of that gap coming from skyrocketing mobile phone use in Africa, India and China.

Wireless Technology for Social Change: Trends in NGO Mobile Use

Posted by KatrinVerclas on Apr 29, 2008

Mobile technology is transforming the way advocacy, development and relief organizations accomplish their institutional missions. This is nothing new to readers of MobileActive. Our recent report Wireless Technology for Social Change: Trends in NGO Mobile Use, released today by the United Nations Foundation and The Vodafone Group Foundation, brings this point home.

Wireless Technology for Social Change: Trends in NGO Mobile Use was written by Sheila Kinkade (ShareIdeas.org) and Katrin Verclas (MobileActive.org), and commissioned by the United Nations Foundation-Vodafone Group Foundation Technology Partnership. The report examines emerging trends in “mobile activism” by looking at 11 case studies of groups active in the areas of public health, humanitarian assistance and environmental conservation.

Cover, Wireless Technology for Social Change

CellBazaar: A SMS Marketplace in Bangladesh

Posted by CorinneRamey on Apr 28, 2008

Imagine you're in Bangladesh and you want to buy a cow. You pull your mobile phone out of your pocket and start sending text messages to 3838, the shortcode for CellBazaar, a mobile phone marketplace which some have called the "Craigslist of Bangladesh." You look through the relevant ads and look at the ages, locations, and number of teeth of the 187 cows that are currently for sale. After another SMS, you are connected with the phone number of the the seller, ready to make your new purchase. What could have taken days to coordinate was made easy by a series of simple text messages.

Kamal Quadir, the founder of CellBazaar, sat down with MobileActive for an interview. Quadir said that he first got the idea for CellBazaar when he was a graduate student at MIT. "I was surrounded by technologically sophisticated people," said Quadir, who is originally from Bangladesh.

MobileActive in the Economist, NY Times, and Canadian Broadcasting Service

Posted by CorinneRamey on Apr 13, 2008

MobileActive has been in the news this week, including in a special section on 'mobility' in the Economist, titled "A World of Witnesses." The article discusses various ways that mobile phones have been used for social good, including in health, election monitoring, and recording human rights abuses. From the article:

Using Mobiles to Make the World Better

Posted by KatrinVerclas on Apr 08, 2008

JD Lasica interviewed me at the Aspen Roundtable on Mobile Phones in Civic Engagement and posted the video on OurMedia - quite fitting. I am talking about MobileActive.org, and how the incredibly innovative and creative people of the MobileActive community are making the world a better place with your work, ideas, and knowledge. I describe some of the great projects that we have featured here - your projects, and your work. Thank you for all you do!

 

QR Code Update: QR Pilot Comes to the United States

Posted by CorinneRamey on Apr 05, 2008

As we've written before, QR codes (a mobile bar code like the one in the image) have great potential for use by nonprofits and advocacy organizations to provide "just-in-time" issue information, be used as a recruitment tool, or provide an easy way to connect with an organization or make a donation. As QR codes become more widely used in the commercial sector, and as more people download the necessary software on their phones to be able to read the codes, nonprofits are likely to take advantage of the codes as well.

MobileActive in the Boston Globe

Posted by CorinneRamey on Apr 04, 2008

MobileActive was in an article in the Boston Globe yesterday, titled "Ringtones with a conscience." The reporter took her stories from the MobileActive blog and compiled them into an article that describes some of the ways that mobile phones are being used for social good. The article is below, with links to the original MobileActive stories.

The mobile phone is the new call to action.

Woman and Mobile Phones: And who will join this standing up

Posted by CorinneRamey on Apr 02, 2008

In 2005, Samsung released a phone designed especially for women. The phone, with a "curvaceous, feminine design" included applications like a fragrance and aromatherapy guide, a shopping list, a calorie counter, a biorhythm clock, and a calendar to help women keep track of their periods. "Almost every woman will desire it," wrote one reviewer, in a piece entitled "High tech for the ladies."

Those marketers and reviewers have it all wrong.

For women around the world, mobile phones are not about sexy designs and knowing when it's that time of the month. Mobile phones are slowly changing the lives of women who use them and the communities in which they live. They've created a path out of poverty for many women in the developing world, as microfinance and "phone ladies" running businesses increase in numbers. Mobiles are enabling translation for victims of domestic violence in the United States, provide Ukrainian sex workers a way to safety, and protect Philippine domestic workers in the Middle East. Mobile phones are giving voice to female reporters in Africa and encouraging free speech in Egypt. And as mobile phones become increasingly ubiquitous -- they're already at 3.3 billion and counting -- they are likely to continue to influence the lives and societies of the women who use them in the future.

New MobileActive Video on YouTube: Mobiles in Human Rights

Posted by CorinneRamey on Apr 01, 2008

The newest addition to the MobileActive YouTube channel is a video interview with Tamaryn Nelson, the program coordinator for Latin America and the Carribean at WITNESS. In the interview, Tamaryn discusses the Hub, a website that she calls a "YouTube for human rights," which allows people to upload videos of human rights and create campaigns around them by adding context and joining discussion groups. The site has some videos taken on mobile phones and plans to add direct upload via mobile in the future.

Other MobileActive videos include an interview with Alô Cidadão! a Brazilian NGO that ran an SMS campaign for community information and an interview with Graziela Tanaka of Avaaz.org about mobilizing world opinion through SMS campaigns.

Mobile Phone Data Collection for Africa (by Erik Hersman)

Posted by KatrinVerclas on Mar 29, 2008

Erik Hersman, our excellent colleague and friend over at White African writes about a new mobile data collection tool for Africa focused right now on survey and field data capture. His review is reposted here with permission. Great stuff, thanks, Erik!

I was contacted about a month ago by Mark Fowles who works at Clyral, a web and mobile development company based in Hillcrest, outside Durban, in South Africa. He was emailing me to let me know about a new mobile data collection platform called Populi.net.

Announcing MobileActive08: Unlocking the Potential of Mobiles for Social Impact

Posted by KatrinVerclas on Mar 13, 2008

We are happy to announce MobileActive08, a three-day conference on mobile technology for social impact to take place October 13-15 in Johannesburg, South Africa.

Organized with our amazing colleagues at Sangonet in South Africa, the theme of the 2008 event is "Unlocking the Potential of Mobile Technology for Social Impact." MobileActive08 will convene 250 civil society, development and technology practitioners interested in the use and application of mobile technology in civil society. This will be the largest international civil society event to date focusing on this topic.

Participants include non-profit practitioners using mobile phones in innovative and creative ways or considering mobile applications in support of their activities, mobile technologists, researchers studying the use of mobile phones, government officials, donors and representatives from the telecommunications industry.

We are especially pleased to welcome IDRC as a major supporter of the event. IDRC has been conducting research in how mobile telephony is advancing development and civil society goals, and is emerging as the major knowledge center of research on mobiles in health and development.

Mobile Phones in Development: Upcoming Conferences

Posted by CorinneRamey on Mar 07, 2008

Two upcoming conferences will address issues relating to mobile phones in development.

The International Development Research Centre (IDRC), a Canadian organization focused on helping organizations in developing countries use technology, will be hosting a conference on mobile phones used to improve access to health services in Latin America and the Caribbean.

The conference will be held on March 17 and 18 in Florianópolis, Brazil. More information is available on the IDRC website.

A WC3 workshop on the "Role of Mobile Technologies in Fostering Social Development" is currently accepting proposals. According to the website, "The goal of the workshop is to understand specific challenges of using mobile phones and Web technologies to deliver services to underprivileged populations of developing countries."

NetSquared Mashup Challenge Needs Mobile Ideas

Posted by webb on Mar 05, 2008

Over at Netsquared we're running a Mashup Challenge. In a nutshell, we're asking folks to contribute their ideas and then working, heads down crazy, to get them resources -- brains and $ -- to help move those ideas forward. And we want more mobile mashups represented.

There are three parts to the Challenge:

1. Applications: Individuals working to create change will share with the NetSquared Community what change they are trying to make, as well as the information/data sources they believe can be married to help create that change. Applications will be available online February 1 and accepted until March 14, 2008.

2. Recruiting and specification-building: The Net2Team will reach out to web-savvy collaborators to help translate your idea into a Mashup Project.

3. Mashup Development Teams will start building the mashups.