The Myanmar military continued to suppress demonstrations in Burma/Myanmar today with harrowing pictures of tear gas, guns, and beatings directed at the monks and many more civilian protesters, estimated at 70,000 people. We wrote earlier about the use of mobile phones in transmitting information. The BBC today has an update on the use of the Internet in getting information out of Burma, as the country is called by democracy supporters and dissidents. The article notes that mobiles were used to get information out of the country, but also as a tool by the military junta to disseminate rumors and false information. This is something that we have seen elsewhere - mobiles as a disruptive rumor and propaganda mill -- most recently in Sierra Leone.
On November 8, 2011, the Liberian President Ellen Johnson Sirleaf won her re-election campaign following a contentious runoff vote. In the October 11 general election, neither of the top two presidential candidates secured a majority vote –Johnson Sirleaf received 43.9% of votes and opposition candidate Winston Tubman received 32.7% of the nation’s votes. Johnson Sirleaf and Tubman were scheduled to participate in a November 8 runoff election; however, Tubman boycotted it saying that the first elections had been unfair; a claim international election observers dispute. As the only candidate, Sirleaf won the runoff despite a low 37.4% of eligible voters coming out for the second round (compared to more than 70% for the first round).
In light of the election’s tumult, MobileActive.org spoke to the National Democratic Institute and Ushahidi Liberia to learn more about their respective work in the country encouraging transparency and fairness through election monitoring and citizen reporting.
The National Democratic Institute and Ushahidi in the 2011 Liberian Elections
Elections can be rigged in many ways, and voter fraud is varied. For instance, ballots can be changed or manipulated, voters can be influenced through intimidation or bribes, violence can shut down polling stations, or ballots can be changed after the election before the results are announced. Technical difficulties can also influence an election by preventing voters from casting their votes or having those votes accurately counted; difficulties could include long lines, failure to open a polling place on time, or a lack of necessary supplies.
Editor's Note: This post is written by Ibrahim Mothana who is an Atlas Corps Fellow with MobileActive.org in 2011/2012. He is a Yemeni citizen from Sanaa.
In Yemen it’s difficult to know just how many wars are raging in the country at any one time. For centuries the country has been plagued by revenge killings and tribal conflict and the result is hundreds of deaths each year with many more injured. These localized wars can last for decades and are one of the most serious issues facing the country today.
In rural regions of Yemen, formal legal systems and a legal infrastructure do not exist, and tribal law has significant legitimacy as the only effective and efficient means of conflict resolution. Tribal laws are based on consensus, and conflicts are resolved through complex mediation processes and appeals procedures presided over by tribal elders and leaders (sheikhs). Due to the lack of many formal legal channels and the corruption in the legal infrastructure that exists, tribal law is faster, more efficient, and enjoys greater legitimacy.
Yet one of the biggest obstacles in using tribal law as a tool for conflict resolution is the lack of communication -- which is, in fact, often the root cause of many of the disputes between tribes. Creating dialogue between communities becomes an extraordinary challenge in a country with 24 million people dispersed over 150,000 human settlements.
The Power of Social Media in Developing Nations data sheet 1234 Views
Author:
Amir Hatem Ali
Publication Date:
Jul 2011
Publication Type:
Report/White paper
Abstract:
On January 28, 2011, Egypt’s President, Hosni Mubarak, took the drastic and unprecedented step of shutting off the Internet for five days across an entire nation. His reason for doing so was simple: to halt the flow of communication and coordinated assembly taking place over social media platforms, like Facebook and Twitter. That Mubarak took this desperate step — which cost Egypt an estimated $90 million and outraged the international community — demonstrates the incredible power of social media. Mubarak’s decision to shut off the Internet took place after three days of demonstrations by tens of thousands of Egyptians. Although the demonstrations were centered in Cairo’s Tahrir Square (or “Liberation Square”), there were also substantial demonstrations in Alexandria, Mansoura, and Suez. The protesters expressed outrage over several issues, including state corruption, police brutality, and economic oppression. Their demand was clear: President Hosni Mubarak must leave the country.
Various groups, including April 6 Youth Movement, We Are All Khaled Said, National Association for Change, and Kefaya led a coordinated effort using social media platforms, including Facebook and Twitter, to spread a revolutionary message. Prior to the first day of protest, 85,000 Egyptians pledged on Facebook to attend “Revolution Day.” Similarly, April 6 Movement had over 90,000 members during the protests, and We Are Khaled Said had over 40,000 Facebook fans. In the two weeks leading up to and including the first few days of the protest, Egyptians created 32,000 Facebook groups and 14,000 Facebook pages. It is likely that a substantial number of the five million Facebook users in Egypt were in some way encouraged to attend the protests.
And, we are back! Today's Mobile Minute brings you coverage on cross-platform mobile messaging, increased network usage rates for MTN Uganda subscribers, strategies for implementing mobile money programs in post-conflict/disaster areas, and a demographic breakdown of U.S. smartphone users.
ChatON, a new, cross-platform mobile messaging service from Samsung, brings texts, group chats, and multimedia sharing to a variety of handsets and operating systems. According to Samsung, the messaging service will work on both feature phones and smartphones, and will operate on a variety of platfroms including Android, Apple, and RIM/BlackBerry.
On September 1st, MTN Uganda announced an increase of up to 100 percent of their network usage prices. The International Business Times reports, "MTN has increased the rate it charges customers for calls to another network by a third to 4 shillings a second while those for calls across its own network will double to 4 shillings. The changes take effect this weekend." The company says this was done to account for an increase in operating costs and as a response to inflation in Uganda.
Butterfly Works co-designs for a better world. Our studio is based in Amsterdam and works globally with a core team of 10 designers and organisers. Butterfly Works was founded in 2003 with the wish to contribute to greater equality in the world through co-design.
We work in emerging economies because we believe in undiscovered potential. Through serious media, social branding and experiential learning we share knowledge, trigger creativity and build sustainable businesses.
Butterfly Works have developed numerous concepts which contribute to greater equality in the world, concepts which are currently used in 22 countries in 3 continents. We are honored to have received international awards. Examples of our work include founding father of Return to Sender, NairoBits Digital Design schools, !SYOU sneakers and a recently launched game called ‘Get H20′.
Talking About Killing: Cell Phones, Collective Action, and Insurgent Violence in Iraq data sheet 1488 Views
Author:
Shapiro, N. Jacob and Nils B. Weidmann
Publication Date:
May 2011
Publication Type:
Report/White paper
Abstract:
Cell phones are assumed to enhance communication among insurgents, thus making it possible for them to coordinate more effectively. On the other hand, mobile communications can also hamper insurgent activity, by allowing the population to share information with counterinsurgents.
This paper makes a first attempt to provide a systematic test of the effect of cell phone communication on conflict. Using data on Iraq’s cell phone network as well as event data on violence, we assess this effect at two levels. First, we analyze how violence at the district level changes as a result of the introduction of new cell phone towers. Second, using a novel identification strategy, we examine how insurgent operation in the tower’s vicinity is affected by the introduction of coverage.
Taken together, our results show that mobile communication seems to increase the information flow from the population to the military, thus reducing insurgent effectiveness and ultimately, violence.
Today's news covers a new Android app development contest in Sub-Saharan Africa, Libya's rebel-created cell network, a look at how Android has become the fastest-growing mobile OS, a study on how mobile owners listen to music on mobile devices, and the growth of mobile Internet in South Africa.
Are you an app developer in Sub-Saharan Africa? Google has launched an Android Developer Contest – there are three competition regions (West and Central Africa, East Africa, and Southern Africa) and three categories (Entertainment/Media/Games, Social Networking/Communication, and Productivity/Tools/Lifestyle). Check out the competition's page to learn more – submissions open on June 1st and are due by July 1st.
After Libyan government forces disabled mobile and Internet services in March to cut off rebels' communication, a group of expatriates set up a new cell network outside of government control. Read the Wall Street Journal's in-depth coverage of the creation of the system here.
Mobile Phone Communication in the Margins of Africa: Continuity and Change of Communication Patterns and Society data sheet 1242 Views
Author:
de Bruijn, Mirjam and Brinkman, Inge
Publication Date:
May 2010
Publication Type:
Report/White paper
Abstract:
Anno 2010 the mobile phone seems to be an everyday device in African societies. The phone culture is a given, especially in cities but increasingly as well in rural areas where almost everybody lives in a circle of 50 km from mobile reach. It is only 20 years ago that the first cities in Africa were connected and only since a few years that the rural areas are within mobile reach. It is because of this short implementation phase that the 'normality' of the mobile phone in Africa raises many questions. Why the mobile phone was so easily adopted? What changes did it bring to African societies? Was the revolution in technological change a societal change as well; and if so in what sense and for whom?
In this paper we investigate these questions for so called 'marginal' mobile populations in Africa. These are people from marginal areas who have been pushed out of these areas for creating a better livelihood, for political reasons, etc., leading to the formation of mobile societies/communities. These are people whose relationships expand over vast social spaces, and for whom communication is a pivotal importance for their social life. Especially in these populations we expect social change due to new ICT's, especially the mobile phone. Case studies from Cameroon and Mali (pastoral nomadic societies), and Chad and Angola (refugees, displaced people for political reasons) show that we should consider mobile phones in a sequence of communication strategies of the people living in these mobile societies, that indeed means social change and economic change, but at the same time is a continuation of existing social patterns. The phone culture is part of existing communication cultures in Africa
Today's Mobile Minute features mobile app revenue, context around ICTs and revolutions in the Middle East, an infographic of the top mobile operating systems around the world, new funds for telecommunications in Iraq, and malware in the Android app store.
A new report from Forrester Research estimates that revenue from mobile apps will reach $38 billion by 2015. The New York Times looks at the data from the report and examines what it means for the future growth of the app market.
Today's Mobile Minute brings you coverage on how the Egyptian government shut down the country's Internet and mobile services, work-arounds for communicating during a government-ordered Internet blackout, problems with keeping customers engaged in mobile banking and payment services, Android's new place as the top-selling mobile operating system in the world, and a prediction for huge increases in mobile data traffic by 2015.
In the aftermath of the Egyptian telecommunications blackout, ArsTechnica looked at both how the Egyptian government managed to limit the country's communications so effectively (mainly through ordering major ISPs and Telcos to shut off service) and if a government-mandated Internet/mobile lockdown could be recreated in other countries. In related news, Wired.com has created a wiki on how to communicate if the government limits/shuts down Internet access.
Vodafone announced that the Egyptian government invoked emergency powers and forced it and the other telcom providers in Egypt to send pro-government text messages to Egyptian subscribers. In a press release, Vodafone claims that the messages were not scripted by Vodafone, and that although they protested the government's involvement, they "do not have the ability to respond to the authorities on their content." Since then, a much-nedeed debate has begun on the responsibility of telcoms to resist this interference.
Camera Phone Images, Videos, Live Streaming: A Contemporary Visual Trend data sheet 2956 Views
Author:
Gaby David
Publication Date:
Mar 2010
Publication Type:
Journal article
Abstract:
Writing for a new media review is like writing history as events unfold. In a short time, this article will be out of date and perhaps no more than a few personal 2.0 snapshots taken of a slice of our lives circa 2009. Nevertheless, it is useful to draw a clear picture of how this medium is being used today, to define some of its emerging social properties, and to document and pay closer attention to its influence on our daily experiences and self-mediations. By self-mediations I refer to how each one of us decides his or her digital imprint: what we post online, whether they are videos, photographs, CVs, and the like. Due to the enormous quantity of content produced by users – now usually called prosumers – we should pay close attention to these doings.
My focus will be on how camera phones affect how news is created and shared, reminding us of how closely the concept of ‘newsworthiness’ is linked to immediacy. Then I will briefly compare the camera phone video experience to the cinematic experience and discuss how film narrative and conventions have affected camera use for better or for worse. Finally, I will pose some open questions that touch on the academic and social value of the camera phone images, and on how contextualising them remains a crucial ingredient in all analysis. I will conclude by considering the visual impact that this handheld object is having on our lives and relationships.
Mapping SMS Incident Reports: A Review of Ushahidi and Managing News data sheet 17466 Views
Author:
Melissa Loudon
Abstract:
In this how-to, we test out two systems for SMS incident mapping: Ushahidi and Managing News. Incident mapping is a simple but powerful concept that does what it says - using SMS to report a given incidence and mapping the data geographically. This article compares the two platforms, their pros and cons, and outlines when to use either.
In this how-to, we test out two systems for SMS incident mapping. Incident mapping is a simple but powerful concept that does what it says - using SMS to report a given incidence and mapping the data geographically.
It has been used in various scenarios ranging from reports from natural disasters to tracking violent crime, citizen reporting in elections.
Ushahidi, a platform for map and time-based visualizations of text reports, has been used most prominently in crisis mapping. The first instance of Ushahidi tracked the post-election violence in Kenya in 2007, closely followed by an instance covering outbreaks of xenophobic violence in South Africa in early 2008. Following the Haiti earthquake in early 2010, an Ushahidi deployment at Tufts University provided a platform for aggregating, translating and disseminating incident reports and requests for assistance. Ushahidi is an open-source PHP/Javascript platform.
As we are getting ready for our event in Washington DC tomorrow that will focus on New Tools for Better Elections, we are excited to see that more open source options for mobile data collection and analysys are becoming available than ever sbefore. Development Seed, one of the most promising Drupal development shops around right now, has been an innovator in developing platforms for data analysis, in particular.
This article describes the latest release of its open-source platform Managing News, and its integration with a low-cost SMS gateway for mobile data collection. It was written by Development Seed's Robert Soden and is republished here with permission.
This release is particularly exciting for us because it ties together two of our core projects in such a way that each is made better. SlingshotSMS is a lightweight SMS gateway that can be run off of a USB drive, needing only a GSM modem and an internet connection to act as a bridge between mobile phones and the web. Managing News is a powerful data aggregator and visualization tool that lets distributed teams work together to make large amounts of information useful. Together, they provide an extensible framework for teams conducting mobile data collection projects in the field.
Extensibility is key here because we need this to meet a wide variety of use cases in order for it to be useful. We have been particularly focused on use cases related to election monitoring, but this is just one of many possible applications. Here's a graphic that Saman made illustrating how the system works:
This technology is meant to accompany your existing processes of data collection. You have people in the field, they have cellphones, you have a phone back in headquarters, and they can text in messages to you that are then relayed to a visualization space, which helps keep you and your team on the same page.
Since SlingshotSMS runs on a USB drive, you just plug it in, plug in your phone, and set up what website you want to have the SMS messages sent to. The SMS messages are turned into RSS 2.0 and PUSHed, like as a fat ping. You computer just needs internet to send these messages.
Going back to this election monitoring example, here you see the election monitor is texting in that the polling station is closed. You'll notice that the text message contains a few things: a polling station ID, the word "closed", and the word "security." These are key terms we are going to want to look for on the Managing News side to flag.
SlingshotSMS just pushes the data up to Managing News. The Managing News site will have a custom parser that will break up this text message, pulling out key words and numbers.
Customizing SMS parsing for each project
Out of the box, the Managing News/SlingshotSMS bridge simply accepts the SMS and incorporates it into the default Managing News workflow, ignoring important information in this example like the fact the polling station is closed and there is a security issue. This is where the pluggable nature of Managing News proves its worth. It is simple to write a custom parser that replaces the default parser that ships with Managing News. With some creative use of the Drupal taxonomy system to filter incoming results into Managing News channels and some very basic regex, you can quickly have a system that is able to capture this data and let Managing News users react to it. We'll publish a blog post soon explaining exactly how to do this.
Authentication
Authentication of incoming SMS messages is vital in these situations, and we took extra care to make sure the Managing News Slingshot feature will only receive data from authorized sources. The framework is dependent on the Drupal KeyAuth module which allows signed messages to pass between a SlingshotSMS installation and Managing News. When setting up the Managing News Slingshot feature, users are given public and private keys that they then copy into the SlingshotSMS configuration file. In the future we are considering switching to an OAuth based solution.
Editors Note: We will test-run Managing News and Slingshot in an upcoming software review but meanwhile congratulate Development Seed on the ongoing efforts in building better open source tools for mobile data collection and analysis.
"Innovations in Mobile Data Collection for Social Action," a workshop co-hosted by MobileActive.org and UNICEF in Amman, Jordan, featured Ignite Talks -- five minute presentations by inspiring people who are using mobiles for social action in the Middle East -- and interviews with key participants. Jacob Korenblum describes the work of Souktel in Palestine, and Erica Kochi from UNICEF Innovation, the co-host of the event, illustrates why data collected by mobiles is so important for their work in Iraq.
For eight years, the Indian government dragged its feet until, in 2003, it finally permitted mobile phones in conflict-torn Kashmir. Intelligence officials had feared that Kashmiri and Pakistani militants would use the phones to plan attacks on Indian army outposts throughout the region, but in '03 they relaxed the ban, and the past six years have been the most peaceful since the conflict began in 1989. Causation? Probably not. But correlation, anyway.
Digital Media in Conflict-Prone Societies data sheet 3145 Views
Author:
Ivan Sigal
Publication Date:
Oct 2009
Publication Type:
Report/White paper
Abstract:
The complex relationship between media and conflict is longstanding. Traditional mass media have been used to amplify and extend viewpoints and ideologies, to persuade audiences at home, and to influences opposing sides in conflict. However, both media and conflict have changed markedly in recent years. Many 21st century wars are not only about holding territory, but about gaining public support and achieving legal status in the international arena. Governments seek to hold onto power through persuasion as much as through force. Media are increasingly essential elements of conflict, rather than just functional tools for those fighting. At the same time, newer media technologies have increased communication and information dissemination in the context of conflict. In particular, the growth of citizen media has changed the information space around conflict, providing more people with the tools to record and share their experiences with the rest of the world.
Uses of Mobile Phones in Post-Conflict Liberia data sheet 5279 Views
Author:
Michael L. Best, Edem Wornyo, Thomas N. Smyth, John Etherton
Publication Date:
Jan 2009
Publication Type:
Report/White paper
Abstract:
Liberia is a country emerging from years of protracted and devastating civil conflict. Left without any fixed line telephone infrastructure, it relies solely on the mobile phone for telephony. This study investigates the usage of mobile phones in this immediate post-conflict setting. In particular, the authors adopt the uses and gratification approach to media research, giving focus to both instrumental and intrinsic motivations for use. Mobile phone users in both the capital city of Monrovia and in various rural areas were surveyed using the Q methodology, which identified distinct perspectives within these urban and rural groups. Participants were then sorted into groups where each group contained users with similar perspectives on their mobile phones. These identified groups included sets of users who saw their phones as productivity enhancers, means of connectivity to family and friends, essential business tools, technological curiosities, and sources of personal security. The idea of a phone as a stylish object was markedly rejected, especially in rural areas. We contrast these Q-sort results from Liberia with previous work from Kigali, Rwanda, finding differences especially as related to security.
WildKnowledge (WK) are a spin out company from Oxford Brookes University in the UK. WK enables members to create and share mobile recording forms (WildForm), decision trees (WildKey), maps (WildMap) and diagrams (WildImage). These tools enable the user to make informed decisions in the field and gather good quality data. This collated data can then be uploaded and shared as part of collaborative projects. Most of our members are UK school children and students, we are keen to explore new areas both geographically and contextually. All WK applications are wep apps and can work on any device with a web browser from a mobile device to a laptop (functionality will vary according to browser's capabilities).
Souktel, an SMS service based in the Middle East and East Africa, is all about connections. The service, launched in 2006, uses SMS to connect users to everything from jobs and internships to humanitarian aid and youth leadership programs.
The name comes from "souk," the Arabic word for "marketplace," and "tel," or "telephone. Although at least 80 percent of people in Palestine have access to mobile phones, most people have Internet access only in cafés or public places, said Jacob Korenblum, co-founder of Souktel. "Getting information about medical care, jobs, and food bank services can be difficult," he said. And even at Internet cafes, Korenblum said that many people, especially women, lack access to these services. "We wanted to develop a very simple service," he said. "That's how Souktel started."
In Pakistan even the cheapest mobile phones, those without cameras or other advanced features, come with the ability to listen to FM radio. Every day, and especially during cricket matches, people walk around the streets with their phones pressed to their ears, tuned into their local stations, says Huma Yusuf, a journalist based in Pakistan.
Challenging Conventional Views on Mobile Telecommunications Investment: Evidence from Conflict Zones data sheet 1649 Views
Author:
Konkel, Agnieszka; Heeks, Richard
Publication Date:
Jan 2008
Publication Type:
Report/White paper
Abstract:
What do you need to facilitate investment in mobile telecommunications?
Mobile telecommunications has become the silver bullet du jour of international
development. And, beyond the hype and alongside some exacerbation of inequities, it
can be seen delivering both social and economic development outcomes (Heeks &
Jagun 2007). Yet at least half the world's population lack access to this development
tool (Kelly 2007).
Must work on mobile devices that are widely used in Asia (China in particular, but also Myanamar) and the Middle East (Iran for example). These are regions where State-sponsored Internet blocking is rampant.
Must be possible to download and install by a non-technical device owner using a simple one-click install, with an optional settings step and optional advanced settings.
In early 2008 violence errupted in Kenya after the most recent elections there the previous December. Post-election tribal warfare resulted in the death of 1,200 people, internally displaced 400,000 to 600,000 people, and destroyed more than 41,000 properties. The economic cost of the crisis has been estimated at more than KSh 100 billion (approx US $ 1.5 billion), with more than half a milion jobs lost. The World Bank noted that over 2 million Kenyans may have been driven into poverty as a result of the violence. Food security also declined with farmers unable to cultivate and harvest their farms in early 2008.
Since SlingshotSMS runs on a USB drive, you just plug it in, plug in your phone, and set up what website you want to have the SMS messages sent to. The SMS messages are turned into RSS 2.0 and PUSHed, like as a 
