Grassroots Support Organizations and Capacity-Building in M4D: A Case Study of the Jokko Initiative in Senegal data sheet 1139 Views
Author:
Lindsay E. Powell
Publication Date:
May 2011
Publication Type:
Other
Abstract:
Fueled by renewed enthusiasm about the potential of new information and communication technologies (ICTs) for development, non-governmental organizations (NGOs) are implementing ambitious projects with mobile technology components in the developing world in a phenomenon commonly referred to as “Mobiles-for-development” or “M4D.”
A participatory approach that responds to the needs and realities of local communities is widely recognized as a necessary component of a successful M4D intervention. However, project failure-especially in sub-Saharan Africa- remains the norm, pointing towards the need for more thorough enumeration of best practices and more rigorous impact evaluation on the part of field-based practitioners. This thesis calls for greater attention to be given to the role of human capacity, which is a precondition for participation in M4D interventions but which also tends to be deficient in rural, poor communities. A greater focus on capacity would entail both assessing capacity- in terms of physical resources and human capabilities- at the local level and including capacity-building in project activities when necessary.
This study employs the human development and capabilities approach and the case study and participant observation methods to examine the efforts of the American NGO Tostan to integrate mobile technology into its non-formal education and empowerment program in rural Senegal. The findings of this study underscore the decisive role played by local capacity and intent and by effective, locally based intermediary organizations, conceptualized in this paper as grassroots support organizations (GSOs), that support the acquisition of the human capabilities needed to harness the empowering potential of mobile technology and other ICTs.
One of the largest parallel vote tabulation efforts is under way right now in Nigeria to observe and monitor gubernatorial elections. Project 2011 Swift Count is observing the national assembly, state assembly, and gubernatorial elections with 8000 trained election observers. The observers are also working across six high-priority states to complete parallel vote tabulations to verify the official results in six corresponding gubernatorial elections.
At around 9pm in Nigeria on election day, MobileActive.org spoke with Chris Doten, senior program officer on the ICT team for the National Democratic Institute (NDI). When we spoke with Doten, two-thirds of trained election observers had sent in via text message final vote counts, meaning the final tallying was complete at that particular polling place. A much higher percentage of observers have sent in summaries of total ballots cast.
A how-to guide on using and implementing RapidSMS for mobile data collection and communication.
Ths manual give an overview for how to implement and use RapidSMS in a mobile data collection project. RapidSMS is a SMS framework for data collection, group coordination, and complex SMS workflows. The tutorial outlines when and when not to use RapidSMS, guides the user through project steps and milestones, outlines factors for a successful implementation, and provides worksheets for project planning. Example training materials are included.
Every ChildCounts: The Use of SMS in Kenya to Support the Community-Based Management of Acute Malnutrition & Malaria in Children data sheet 2737 Views
Author:
Berg, Matt, Wariero, James, and Modi, Vijay
Publication Date:
Oct 2009
Publication Type:
Report/White paper
Abstract:
Baseline under five child mortality in Sauri, Kenya as of 2005 was estimated to be 148 deaths per 1000 live births. By 2008, the rate had dropped to 81 deaths per 1000 live births due to Millennium Village Project (MVP) interventions. A review of child deaths revealed that among other causes, such as malaria, acute febrile illnesses, diarrheal illnesses and HIV, malnutrition contributed to more than 50% of all child deaths. Community health workers (CHWs) led several interventions, namely community-based management of acute malnutrition, home-based testing for malaria and diarrheal illnesses and immediate dispersal of appropriate treatments.
To support these interventions, MVP ran a pilot project where CHWs were equipped with mobile phones to use SMS text messages to register patients and send in their data with the goal of improving child health and empowering community health workers. This report seeks to detail the methods used, illustrate early results and initial findings of the ChildCount mHealth platform that CHWs have now been using since early July of 2009.
The human and economic cost of malaria in Nigeria is staggering. There are currently 110 million clinically diagnosed cases in a population of 151 million. Malaria kills 250,000 children under five years old in Nigeria every year, and is the cause of 11% of maternal deaths. 60% of out-patient visits and 30% of hospitalizations in the country are malaria-related.
In addition to the enormous toll malaria takes on public health, it is also expensive. 132 billion Naira (USD $870 million) is lost every year in the form of malaria prevention and treatment costs and from the loss of overall economic productivity. And yet in spite of the risk malaria poses to the Nigerian people, health surveys from 2006 to 2008 indicated that only 8% of households in the country owned at least one insecticide-treated net (So-called ITNs).
Later this month, Souktel, a Palestinian NGO, and UNICEF will host a two-day bootcamp and mobile programming workshop with young Palestinian developers in Ramallah. The bootcamp hopes to jumpstart a mobile open source developer community in the region.
“There are a lot of young Palestinians who are unemployed. […] We wanted to work with young people who have time and are creative. We hope to create the first mobile open source community in the Middle East,” says Souktel’s Katie Highet.
Safe drinking water is a necessity for life. But according to a 2005 report published by the World Health Organization and UNICEF, 1.1 billion people worldwide lack access to quality drinking water.
In South Africa, a current project is monitoring water quality with SMS in a push to bring safer water to the area. Run by the University of Bristol and the University of Cape Town, the four year project is two-fold: 1) develop a new means of testing water quality and 2) develop a new means of reporting the results of these water quality tests.
Aquatest, the water quality testing system, is still under development, but the Water Quality Reporter is up and running – on mobile phones with reporting via SMS. The application allows field workers to cheaply and effectively transfer data about water quality to a centralized database, while receiving feedback about how to handle local water problems.
Says Melissa Loundon, a researcher at the University of Cape Town who worked with the development of the Water Quality Reporter,
“The main part of the project is to develop the water test. But the original project team at the University of Bristol realized that if you’ve got a water test that can be used by people who aren’t in the field, or people who aren’t specialists, it doesn’t really help them if they get a result and see that their water is not safe to drink. They may not have a whole lot of resources to do anything about it. So the point of the cell phone application is that once somebody has a result, they can communicate it to a central database and also to somebody in the area who can provide support.”
Suraj Wahab is passionate about cookstoves. Indeed, efficient charcoal burning stoves like those made by his company, Toyola Energy Limited, offer a lot to be passionate about.
For hundreds of thousands of families in Ghana who cook using traditional methods, these simple metal and clay devices provide a cleaner, safer, more efficient way to prepare their daily meals, while also reducing greenhouse gas emissions and deforestation. The stoves are sold in markets and door-to-door by Toyola “evangelists”, individuals who record each sale in a notebook and then are paid on commission. With 50,000 stoves projected to be sold this year and double that possible in 2010, the paper records are becoming increasingly difficult to maintain.
This post is reposted from the Open Mobile Consortium, a community of mobile technologists and practitioners working to drive open source mobile solutions for more effective and efficient humanitarian relief and global social development. It is written by Neal Lesh.
One of the Open Mobile Consortium's (OMC) primary goals is to maximize interoperability and data-sharing capabilities among the open-source mobiles technologies so that the whole of our collective effort is greater than the sum of the individual parts.
In our ongoing series of How-To Guides, here is the newest: an overview on how to set up an SMS system.
SMS is everywhere, in an amazing diversity of applications. From enabling 'instant protest' in the Philippines, Spain and Albania, to election monitoring in Ghana, Lebanon, and Sierra Leone to HIV/AIDS education and support in Mexico and South Africa, we've seen that 160 characters can make a difference. This article covers the basics of setting up an SMS campaign system, looking at different approaches to suit your goals, budget and technical expertise.
Currently, most SMS surveys have questions that ask people to respond to a menu of multiple choice answers. But Textonic, an open-source tool that helps sort open-ended text responses, seeks to change that.
"I think it's potentially a major shift in terms of the way we do social research," said Thomas Robertson, one of the lead developers on the project.
Textonic, which has yet to be actually used, was developed as part of a graduate class taught by Clay Shirky in the Interactive Telecommunications Program at New York University. The tool is a way of connecting RapidSMS, the data collection platform used by UNICEF, with Amazon Mechanical Turk.
The number of women in Tostan villages that have abandoned the practice of female genital cutting is powerful testimony of the organization's impact. The tradition is centuries old. “Since 1997, 3,792 communities in Senegal, 364 in Guinea, and 23 in Burkina Faso, as well as villages from three other African countries, have joined other women [who have participated in Tostan's basic education program] in abandoning this harmful practice,” notes the Tostan website.
UNICEF Malawi deployed RapidSMS to address serious constraints within the national Integrated Nutrition and Food Security Surveillance (INFSS) System, which was facing slow data transmission, incomplete and poor quality data sets, high operational costs and low levels of stakeholder ownership.
Health workers now enter a child’s data, and through an innovative feedback loop system, RapidSMS instantly alerts field monitors of their patients’ nutritional status.
RapidResponse is a m-health platform built on RapidSMS developed for the Millennium Villages Project with support from the UNICEF Innovation Group. RapidResponse uses SMS text messages to facilitate and coordinate the activities of health care providers in the field. These are usually lay community health care workers who tend to provide the majority of patient care in many developing countries.
Using simple text messages, the community health workers are able to register patients and send in health reports to a central web dashboard that allows a health team to closely monitor the health of a community. Powerful messaging features help facilitate communication between the members of the health system and an automated alert system helps reduce gaps in treatment.
This video gives an overview of the platform in a clear and accessible step-by-step manner. While Rapid Response in this case is focused on child malnutrition, Rapid Response has applicability in many other health and non-health settings.
This spring, UNICEF Malawi and the UNICEF Innovations Team deployed RapidSMS to monitor child growth and nutrition. We wrote about it previously here.
Now there is a detailed report (pdf), evaluating the effort (pdf). The report, released on June 16th, was issued by Columbia University's School of Public Policy and Affairs (SIPA), UNICEF Malawi, UNICEF's Innovations team, and Mobile Development Solutions (MDS).
The report details the findings of the deployment, and outlines recommendations for the future use of SMS in Malawi. Raymond Short of Mobile Development Solutions says that,
“while there have been innumerable ICT development applications introduced recently, there have not been many independent studies of their efficiency”.
RapidSMS is an SMS-based tool that allows for mobile data collection and bulk sms messaging. User can collect both quantitative and qualitative data through SMS forms. RapidSMS also features bulk SMS messaging functionality similar to what you would find in desktop SMS tools like Frontline SMS.
RapidSMS is a relatively new project coming out of the UNICEF Innovations and Development team of the Youth Section in New York. RapidSMS requires strong technical skills to install and configure. For the organizations that are able to impliment it, RapidSMS offers many advantages over a desktop system.
First, since it is web-based, multiple users are able to access the system remotely at the same time. RapidSMS is also an "open" platform based on a popular programming framework which should appeal to organizations with technical staff who want to customize or integrate the tool into their current web systems. RapidSMS is designed for "mass-scale" monitoring and data collection (both qualitative and quantitative). Quantitative data collection is done through the creation of SMS forms that consist of a keyword followed by several questions (fields). For example, "LSTMKT 20 30 15" could be used to monitor the report on the trading activity in a livestock market with 20 goats, 30 cattle and 15 camels being traded.
RapidSMS handles unlimited forms aggregating all data from incoming text messages that come with the proper keyword and parameter format. Data for the forms can be edited through the RapidSMS interface, exported to Excel or displayed with a built-in graphing tool. Qualitative data can be collected in open-ended questions known as 'general queries.' General queries are a useful way to poll a base of users or community on a certain question or topic with responses stored in an SMS inbox for easy review.
RapidSMS is built upon Asterisk which allows RapidSMS, with the proper setup, to record and store audio voice message responses. This is a very powerful feature for non-literate users, and is ideal for gathering content that can be redistributed locally via community radio. The audio capture feature, however, requires a computer with the proper PBX hardware installed and a land line or voice-over-IP line which is cost-prohibitive for many smaller NGOs and is somewhat limiting if you can't host your server in a major city. UNICEF is currently working to see if then can figure out a solution to use the cellphone connected to the computer to receive phone calls and record messages into the system. Technically, this is quite a challenge but if they are able to achieve this it would open up RapidSMS' powerful audio capture feature to a much larger potential user base.
Overview
RapidSMS is an SMS-based tool that allows for mobile data collection and bulk sms messaging. User can collect both quantitative and qualitative data through SMS forms. RapidSMS also features bulk SMS messaging functionality similar to what you would find in desktop SMS tools like Frontline SMS.
RapidSMS is a relatively new project coming out of the UNICEF Innovations and Development team of the Youth Section in New York. RapidSMS requires strong technical skills to install and configure. For the organizations that are able to impliment it, RapidSMS offers many advantages over a desktop system.
Ethopia again this year has experienced crippling droughts. Faced with the possibility of famine, UNICEF Ethiopia launched a massive food distribution program to supply the high-protein food Plumpy'nut to under-nourished children using mobile phones for monitoring and delivering supplies its more than 1,8000 feeding centers in the country.
To coordinate the distribution and maintain appropriate stocks, field monitors reported on supplies and number of children fed through an SMS reporting system using a UNICEF-built mobile data collection and monitoring software, RapidSMS. We have previously reviewed RapidSMS here, comparing it with a less scaleable lower-end tool, Frontline SMS.
